Where possible our staff check all Battery operated items so that we know that they are in working order before they leave our warehouse. You are a valued customer and your satisfaction is important to us. We strongly advise you to be sure of your selection before placing an order with us, as we must adhere to health regulations when accepting returned goods, we are unable to accept products or porn DVDs which do not meet your expectations or simply not wanted due to a Change of Mind. Sadly, we cannot guarantee that our items will please everyone, every body is different as is their personal pleasure preference.We will only replace items which are found to be faulty an Exchange Service is not available because of the personal nature of our products. If a product has a manufacturing defect you should return that product to us for a refund - or a replacement. To return a defective product and unless otherwise stated, you must return the product within 30 days of purchase.
New Zealand customers please note that because all orders are charged to your Credit / Debit card in Australian Dollars, any refund applicable will also occur in Australian Dollars and due to currency fluctuations from the time of your original order you may find a small discrepancy between your order amount in New Zealand Dollars and refund amount in New Zealand Dollars for which Adultshopping.com.au is not liable. To return a defective product and unless otherwise stated, you must return the product within 30 days of purchase.
- 1. E-mail our store of your intention to return the goods.
- 2. Please include brief note detailing the nature of the defect of product.
- 3. Return with goods with the original transaction invoice order.
- 4. Return with the original Packaging.
P O Box 478
Hevery Bay 4655
Phone: 07 41247840
Fax: 07 41247840